What is NS Power?
Nova Scotia Power Inc. (NS Power) is the largest electric utility in Nova Scotia, Canada. They are responsible for generating, transmitting, and distributing electricity to over 520,000 residential and business customers across the province. Owned by Emera Inc., NS Power plays a critical role in powering homes, businesses, and communities throughout Nova Scotia. Understanding how NS Power operates, and how to navigate your electricity bill, is essential for all Nova Scotians.
Understanding Your NS Power Bill
Your NS Power bill isn’t just a number; it’s a breakdown of several components. Here’s a closer look:
- Consumption Charge: This is the cost of the electricity you actually used, measured in kilowatt-hours (kWh).
- Distribution Charge: Covers the cost of delivering electricity to your home or business, including maintaining the power lines and infrastructure.
- Transmission Charge: The cost of transporting electricity from the generation source to the local distribution network.
- Fuel Adjustment Charge: Reflects fluctuations in the cost of fuel used to generate electricity. This charge can vary month to month.
- Nova Scotia Carbon Tax: A charge applied to electricity consumption to support provincial climate change initiatives.
- Other Charges & Taxes: Includes applicable taxes (HST) and other regulatory charges.
NS Power offers online tools and resources to help you understand your bill in detail. You can access your bill online, track your energy usage, and even estimate your future bills. [Check out the NS Power Bill Explanation page](https://nspower.ca/billing-and-payments/understanding-your-bill) for more information.
Reporting and Tracking Power Outages
Nova Scotia is prone to weather events that can cause power outages. NS Power has a robust system for reporting and tracking outages. Here’s how to stay informed:
- Online Outage Map: The NS Power outage map provides real-time information on outages across the province. You can view the location and estimated restoration time for affected areas. [View the Outage Map](https://outagemap.nspower.ca/)
- NS Power Mobile App: Download the NS Power app for iOS or Android to report outages, receive outage updates, and manage your account.
- Phone: Report outages by calling 1-800-722-5517.
- Social Media: Follow NS Power on [Twitter](https://twitter.com/nspower) and [Facebook](https://www.facebook.com/nspower) for updates and information.
Energy Efficiency Programs & Saving Money
NS Power offers a variety of programs to help customers save energy and reduce their electricity bills. These programs include:
- Home Energy Audit: A professional energy audit can identify areas in your home where you can improve energy efficiency.
- Rebates on Energy-Efficient Appliances: NS Power offers rebates on qualifying energy-efficient appliances, such as refrigerators, washing machines, and heat pumps.
- Energy Savings Tips: Find practical tips on how to reduce your energy consumption at home. [Explore Energy Savings Tips](https://nspower.ca/save-energy/)
Taking advantage of these programs can not only save you money but also contribute to a more sustainable future for Nova Scotia.
Contacting NS Power
For general inquiries, customer support, or to report an emergency, you can contact NS Power through the following channels:
- Phone: 1-800-722-5517
- Website: [https://nspower.ca/](https://nspower.ca/)
- Mail: NS Power, P.O. Box 940, Halifax, NS B3J 2V4
