Never Miss an Important Update from Illinois American Water
BELLEVILLE, Ill. – March 31, 2024 – Illinois American Water is proactively encouraging its customers to ensure they receive critical service alerts and important community updates by verifying and updating their contact information through the convenient MyWater online customer portal. This includes notifications regarding emergency situations, as well as planned maintenance activities like water main replacements and routine flushing.
“Illinois American Water is deeply committed to delivering safe, clean, and reliable water and wastewater services to the communities we serve,” stated Brian Eisenloeffel, Vice-President, Operations, Illinois American Water. “Maintaining accurate contact information is crucial. It allows us to promptly inform customers about any service disruptions, planned improvements, or emergency situations that may affect their water supply.”
How to Stay Informed with Illinois American Water
- Update Your Contact Information: Visit the MyWater portal to review and update your phone number, email address, and mailing address.
- Notification Preferences: Customize your notification preferences to choose how you’d like to receive alerts – via phone, email, or text message.
- Website Resources: Regularly check the Illinois American Water website (www.illinoisamwater.com) for news, updates, and important announcements.
Financial Assistance Programs Available
Illinois American Water understands that financial hardship can impact a customer’s ability to pay their bill. Customers facing difficulties may be eligible for assistance programs. Detailed information about these programs can be found on the company’s website at www.illinoisamwater.com/customerassistance or by contacting 800-422-2782.
About American Water
American Water (NYSE: AWK) stands as the largest regulated water and wastewater utility company in the United States. With a rich history stretching back to 1886, and celebrating 140 years in 2026, the company’s mission is We Keep Life Flowing®. They provide essential, safe, clean, reliable, and affordable drinking water and wastewater services to approximately 14 million people across 14 states and 18 military installations. A dedicated team of approximately 7,000 professionals leverages their expertise and the company’s national scale to deliver exceptional results for customers, employees, investors, and stakeholders. Learn more at amwater.com and connect with American Water on LinkedIn, Facebook, X, and Instagram.
About Illinois American Water
Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in Illinois. Approximately 600 dedicated employees work tirelessly to provide safe, clean, reliable, and affordable water and wastewater services to approximately 1.3 million people. The company also operates a state-of-the-art quality control and research laboratory in Belleville.
Source: prnewswire.com