Conduent Data Breach: Millions Affected – What You Need to Know

Conduent Data Breach: A Nationwide Crisis Affecting Millions

AUGUSTA, Ga. – The Texas Attorney General has labeled it the largest data breach in U.S. history, and notifications are already being sent to those impacted. This includes residents right here in the Central Savannah River Area (CSRA). The breach involves Conduent Business Services, a major provider of third-party printing, mailroom services, and back-office support. The scale of this incident is staggering, with over 10 million individuals potentially exposed.

What Happened?

While many may not immediately recognize the name, Conduent works behind the scenes with prominent corporations, including Blue Cross Blue Shield of Texas, impacting millions of their customers. The Oregon Department of Justice, which is tracking affected individuals, reports the number has already surpassed 10 million and is expected to grow. The company discovered the cyberattack on January 13, 2025, but the investigation revealed hackers had access to sensitive data for nearly three months – from October 21, 2024, to January 13, 2025.

Which States Are Affected?

Initial reports indicate the breach has affected individuals in Georgia, South Carolina, New Jersey, New Hampshire, Maine, Massachusetts, and New Mexico. However, experts believe the reach of the Conduent breach is far wider and continues to expand.

What Information Was Compromised?

The type of information exposed varies depending on the individual. Some victims had their addresses and Social Security numbers accessed. Others are being notified that medical data and health insurance information were compromised. A significant challenge for affected individuals is that the notification letters do not specify which company hired Conduent’s services, making it difficult to pinpoint the original source of the data breach.

Free Credit Monitoring Available

Those affected are eligible to receive one year of free credit monitoring. It’s crucial to sign up by April 30, 2026, to access these services. The notification letters contain a phone number for questions: 877-332-1658, available Monday through Friday from 9 a.m. to 9 p.m. Eastern Time.

Protecting Yourself After a Data Breach

Security experts recommend taking the following steps to protect against identity theft following a data breach:

Monitor Your Credit Reports: Regularly check your credit reports for any unauthorized activity. You can obtain free copies at AnnualCreditReport.com.
Place a Fraud Alert: Contact one of the three major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit file.
Review Account Statements: Carefully review your bank and credit card statements for any suspicious transactions.
Be Wary of Phishing Scams: Be cautious of any unsolicited emails or phone calls asking for personal information.
Consider a Credit Freeze: A credit freeze restricts access to your credit file, making it more difficult for identity thieves to open new accounts in your name.

Officials emphasize the importance of keeping the notification letters, as this is a legitimate data breach and not a scam. Follow the instructions in your letter to enroll in the free credit monitoring before the April 30th deadline.

This is a developing story. Stay tuned for updates.