Conduent Data Breach: Millions of Records Compromised
Conduent Business Services, a Morris County-based company providing administrative solutions to businesses and government entities, is at the center of a massive data breach impacting millions of individuals across the United States. The company, a spin-off of Xerox, first detected suspicious activity on its network in January 2025, triggering an internal investigation that revealed a compromise spanning from October 21, 2024, to January 13, 2025.
What Information Was Exposed?
Hackers gained access to files containing sensitive personal information, potentially including:
- Names
- Addresses
- Social Security Numbers
- Dates of Birth
- Medical Information
- Health Insurance Information
While Conduent states there is currently no evidence of data misuse, the potential for identity theft and fraud remains a significant concern. The company is actively monitoring for any signs of compromised data being posted or publicly available.
Scope of the Breach: A State-by-State Breakdown
Determining the exact number of affected individuals is ongoing, but disclosures indicate a substantial impact. Here’s a look at reported figures by state:
- Oregon: 10.5 million individuals affected (according to the Oregon Department of Justice)
- New Hampshire: Nearly 11,000 residents impacted
- Texas: 4 million residents exposed
The full extent of the breach, encompassing millions nationwide, is still under investigation. The impact on New Jersey residents remains unclear.
Conduent’s Clients and Services
Conduent serves a wide range of clients, including nearly half of the Fortune 100 companies and over 600 government and transportation agencies. Key clients include major healthcare providers like Humana, Blue Cross Blue Shield of Illinois, Blue Cross and Blue Shield of New Mexico, and Blue Cross and Blue Shield of Texas. The company offers services such as mailroom management, payment processing, and other business support functions.
Investigations and Legal Action
The Conduent data breach has prompted investigations from multiple state Attorney General offices, including Texas Attorney General Ken Paxton, who described the breach as potentially “the largest breach in U.S. history.” Paxton’s office is investigating whether any negligence or corner-cutting contributed to the incident. Conduent has pledged full cooperation with investigators.
A class-action lawsuit has also been filed in New Jersey federal court, alleging that Conduent failed to implement adequate security measures, leaving sensitive data vulnerable. Conduent maintains it responded promptly and followed established incident response protocols.
What You Can Do
If you believe your information may have been compromised, it’s crucial to take steps to protect yourself. Consider:
- Monitoring your credit reports for suspicious activity.
- Placing a fraud alert on your credit files.
- Reviewing your health insurance statements for any unauthorized claims.
- Being vigilant against phishing scams.
Stay informed about the latest developments in the Conduent data breach and take proactive measures to safeguard your personal information.
Source: NJ.com
